General Party Rental Questions
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What types of items do you rent?
We offer a wide range of rental items, including tents, tables, chairs, linens, jumper inflatables, waterslides, canopies, and food concession machines. If you have something specific in mind that we do not have on our website, just ask!
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What areas do you serve in Southern California?
Party With Us Rentals serves Chino Hills, Ontario, West Covina, Corona, Rancho Cucamonga, Anaheim, Jurupa Valley, Brea, and many other nearby cities in Southern California. We're based in Chino and deliver throughout the Inland Empire and surrounding areas.
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Are you licensed and insured?
Yes, Party With Us Rentals is fully licensed and insured. We're a family-owned business that prioritizes safety and professionalism in all our services. Our insurance coverage protects both our equipment and our customers' events.
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What types of events do you cater to?
We serve all types of celebrations including birthday parties, corporate functions, community gatherings, family events, church functions, school fairs, and festivals. Whether it's an intimate backyard party or a large community event, we have equipment to make your celebration memorable.
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How do I make a reservation?
The easiest way to make a reservation is online by adding items to your cart and completing the checkout process. If you need help, please give us a call. A non-refundable deposit is required to secure your booking, and full payment is due before delivery.
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How far in advance should I book my rental?
We recommend booking at least 4-6 weeks in advance, especially during peak seasons. However, we can accommodate last-minute requests based on availability.
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What are your business hours?
We're open 8 AM to 7 PM by phone, seven days a week (Sunday through Saturday). You can reach us at 909-573-6644 during these hours for quotes, bookings, and any questions about our party rental equipment.
Bounce House Rental Questions
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What types of bounce houses do you offer?
We offer traditional bounce houses, combo units with slides, obstacle course inflatables, and themed bounce houses. Our inventory includes various sizes to accommodate different age groups and party sizes, from small backyard gatherings to large community events.
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How much space do I need for a bounce house?
Space requirements vary by unit, but typically you'll need the dimensions of the bounce house plus 3-6 feet clearance on all sides for safety. We also need overhead clearance of at least 15 feet for most units. Our team will assess your space during booking to ensure proper fit.
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Are your bounce houses clean and safe?
Yes! All our equipment is thoroughly sanitized between uses. We prioritize safety and cleanliness, inspecting each unit before every rental. Our bounce houses are made with commercial-grade materials and meet all safety standards.
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What age groups can use your bounce houses?
We have bounce houses suitable for toddlers (2-5 years) up to teens and adults. Each unit has recommended age ranges and weight limits that we'll discuss when you book. We ensure safe play by matching the right equipment to your guest demographics.
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Do you provide power for the bounce houses?
Our bounce houses require electrical power to operate the blowers. You'll need access to a standard 110V electrical outlet within 100 feet of the setup location. We provide all necessary extension cords and equipment for safe operation.
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What about parks? Can I rent an inflatable jumper at a Park?
We love setting up at parks but most parks do NOT have electricity. If you want to rent an Inflatable Jumper at a park, you must rent a generator from us or use your own. There are absolutely no refunds on inflatable if your own personal generator stops working for any reason.
Most Parks also REQUIRE Liability Park Insurance. Lucky for you, we offer this under our Park Packages category. Please verify with your park at least 2 weeks in advance. Please ask the park for the specific endorsements they require.
Water Slide Rental Questions
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What sizes of water slides do you have available?
Our water slide inventory includes various sizes from smaller backyard-friendly units to large commercial-grade slides perfect for community events. We have single lane slides, dual lane racing slides, and combo units that include both bounce areas and water slides.
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Do I need to provide water for the slides?
You'll need access to a water source (garden hose connection) for continuous water flow. The slides require running water throughout the rental period to maintain the slippery surface and ensure safe operation. We'll provide guidance on water setup requirements.
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Are water slides safe for all ages?
Our water slides have specific age and weight recommendations for safety. Most are designed for children 5 years and older, though we have smaller units suitable for toddlers with adult supervision. We'll help you choose the right slide based on your guest demographics.
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What happens if it rains on my rental day?
Safety is our priority. If there's lightning or severe weather, we may need to shut down inflatable equipment temporarily. Light rain usually doesn't affect water slides since guests are already getting wet. We'll work with you to reschedule if weather makes the event unsafe.
Tables and Chairs Rental Questions
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What types of tables and chairs do you rent?
We offer round tables (typically 60" seating 6-8 people), rectangular tables in various sizes, cocktail tables, and folding chairs. Our inventory includes both indoor and outdoor suitable options to match your event style and venue requirements.
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How many people fit at each table?
Our standard 60" round tables comfortably seat 6-8 adults. We also offer 72" round tables that comfortably seat 8-10 people. Rectangular 6-foot tables seat 6-8 people, while 8-foot tables accommodate 8-10 guests. We can help you calculate the exact number of tables needed based on your guest count and seating preferences.
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How are Tables & Chairs delivered? Do you offer Setup & Breakdown?
Tables and chairs are delivered stacked. It is the responsibility of the customer to set up and breakdown tables and chairs. Set up & breakdown can be added to your order during the checkout process for an additional 15%.
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Do you provide linens for the tables?
Yes, we offer linen rentals to complement your table and chair setup. Our linen collection includes various colors and styles to match your event theme. Linens are rented separately and can be added to any table rental package.
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Can I rent just tables or just chairs?
Absolutely! You can rent tables and chairs individually based on your specific needs. Whether you need additional seating or extra table space for food service, we're flexible with our rental options to match your event requirements.
Tent and Canopy Rental Questions
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What sizes of tents and canopies do you offer?
Our inventory includes various sizes from small 10x10 pop-up canopies perfect for backyard parties to larger frame tents suitable for bigger events. We can help determine the right size based on your guest count and event layout needs.
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Do your tents provide protection from rain?
Yes, our tents and canopies are designed to provide protection from both sun and light rain. However, in severe weather conditions with high winds or heavy rain, we prioritize safety and may recommend postponing outdoor events.
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How are the tents secured?
Tent securing methods depend on the surface and tent type. We use stakes for grass areas, sandbags or weights for concrete surfaces, and professional anchoring systems for larger tents. Our setup crew ensures all tents are properly secured for safety.
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Can tents be set up on concrete or paved surfaces?
Yes, many of our tents can be set up on concrete, paved driveways, or patio areas using weighted bases instead of stakes. We'll assess your setup location and use the appropriate anchoring method for safe installation.
Concession Machine Rental Questions
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What concession machines do you rent?
We offer popcorn machines, snow cone machines, cotton candy machines, and other fun concession equipment. These crowd-pleasers are perfect for birthday parties, school events, and community gatherings, adding that special carnival atmosphere to your celebration.
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Do you provide supplies for the concession machines?
Yes, we provide all necessary supplies including ingredients, serving containers, and basic operating supplies. For popcorn machines, we include kernels, oil, salt, and bags. Snow cone machines come with syrup flavors and cups. Cotton candy machines include sugar and cones.
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Are the concession machines easy to operate?
Absolutely! Our concession machines are designed for easy operation with simple instructions. We provide operating instructions and can demonstrate usage during setup. Most machines are user-friendly enough for older children or adults to operate safely.
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Do concession machines require special electrical requirements?
Most of our concession machines operate on standard 110V household power. They'll need access to electrical outlets, and we provide extension cords when necessary. We'll inform you of any special power requirements during the booking process.
Yard Games and Entertainment Questions
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What types of yard games do you offer?
Our yard games collection includes Giant Jenga, Giant Connect 4, cornhole sets, and other oversized games perfect for outdoor events. These games are great icebreakers and keep guests of all ages entertained throughout your party.
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Are yard games suitable for all ages?
Yes! Our yard games are designed to be enjoyed by children, teens, and adults. Games like Giant Jenga and cornhole are perfect for family gatherings where multiple generations want to play together. We can recommend age-appropriate games based on your guest list.
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How much space do yard games require?
Space requirements vary by game, but most need a flat area of approximately 10x10 feet for safe play. Games like cornhole need about 25 feet of throwing distance. We'll help you plan game placement to ensure adequate space and safe operation.
Delivery and Logistics Questions
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When do you Deliver & Pickup?
Delivery time is determined upon a first-come, first-served basis and the drivers route. However, we will give you a text or call with an ETA the day before. Please let us know your preferred Delivery and Pickup times and we will do our best to accommodate!
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Do you have a Delivery & Pickup Fee?
Yes, our system automatically calculates the delivery & pickup fee based on the event address. This fee increases the further away from our headquarters. Please call our office for a current quote.
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What is the process for accepting rented items being delivered?
Customers should be available for items to be delivered on the agreed-upon time & date. Please have the driveway & delivery area clean and clear for our truck and dolly to pass. We will ensure the balance has been paid in full, snap a photo of the items delivered, and have the contract signed.
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What is the process for returning rented items?
Items should be ready to be picked-up on the agreed-upon time & date. We ask that you have them ready for pickup just as they were delivered. If you have any questions about the return process, just ask!
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Can I pick up the items myself?
Yes, you can pick up items from our location, but we require that you have the appropriate vehicle for transport, a photo ID on file, and opt into the 9% Damage Waiver. We'll provide you with handling instructions. Please call us for any questions.
Pricing and Payment Questions
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How do you calculate rental pricing?
Pricing varies based on the specific equipment, rental duration, delivery distance, and event date. We provide detailed quotes that include equipment rental, delivery, setup, and pickup. Contact us at 909-573-6644 for a personalized quote for your event.
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Do you require a deposit?
Yes, the deposit is non-refundable and credited toward the full balance. It can be paid with Credit Card, Zelle (909-993-2304), or Venmo (https://venmo.com/u/partywithusrentalsCH).
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What payments do you take?
Credit Cards, Cash, Zelle, Venmo. If paying by cash, please have exact change as our drivers do not carry cash. Zelle #: 909-993-2304. Venmo: https://venmo.com/u/partywithusrentalsCH
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What is your cancellation policy?
If you cancel the event, we will retain the Non-refundable deposit in a Raincheck (credit), good for one full year toward a future event. Please Note: If you pay the full balance as prepayment, it will be considered as deposit. Therefore, it is highly recommended to only pay the deposit stated. There will be no exceptions. Cancellations after set-up have begun are subject to a 100% cancellation fee.
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Can I add or remove items after booking?
We try to accommodate changes whenever possible, subject to availability. If you need to add items, we'll check availability and adjust your quote accordingly. For removals, we'll update your booking, though some policies may apply depending on timing.
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Do you offer package deals or discounts?
Yes! We offer party packages and bundle deals that can provide savings when you rent multiple items together. We also have special pricing for certain types of events and may offer seasonal promotions. Ask about current package deals when you call for your quote.
Weather and Safety Questions
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What happens if the weather is so bad?
Our main safety concern is wind. When winds go higher than approx. 15 MPH, Inflatables and Canopies become unsafe regardless of our tie down methods. Delivery and setup are to be determined by management. If you are concerned, please call our office.
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What safety measures do you have in place?
Safety is our top priority. All equipment is thoroughly inspected and sanitized between rentals. Our inflatables are commercial-grade and regularly maintained. We provide safety guidelines for each rental and ensure proper setup and anchoring of all equipment.
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Who is responsible for supervising the equipment during my event?
The customer is responsible for supervising all rental equipment during the event. We provide safety guidelines and usage instructions, but adult supervision is required, especially for inflatables and games involving children.
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What happens if items are damaged or lost? Are we responsible for the unit if it gets a tear or damaged in any way?
If damage occurs due to failure to follow our safety rules or negligence, you will be responsible for all damages up to and including replacement of the items. We don't want you or us to be in that situation which is why we have you sign and initial on all of our safety rules so that you can be the trained operator. Our 9% Damage Waiver is HIGHLY RECOMMENDED and covers accidental damage, excluding intentional damage and theft.
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What if there's an issue with the equipment during my event?
We're available during business hours to address any equipment issues. Our contact number 909-573-6644 connects you directly to our team. For inflatables, we provide backup blowers when possible and can often resolve issues quickly to minimize disruption to your event.
Special Requests and Customizations
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Can you accommodate special requests or customizations?
Absolutely! We are happy to accommodate special requests or customizations for decor and setups. Just let us know what you have in mind, and we'll do our best to make it happen.
Our Southern California Service Area
Party With Us Rentals proudly serves communities throughout Southern California's Inland Empire and surrounding areas. From intimate backyard celebrations to large community events, we deliver high-quality party equipment to make your special day extraordinary.
Chino Hills
Ontario
West Covina
Corona
Rancho Cucamonga
Anaheim
Jurupa Valley
Brea
Chino
Pomona
San Dimas
Montclair
Claremont
Upland
Diamond Bar
Walnut
Fullerton
Norco
Yorba Linda
Eastvale
All areas in between

Party With Us Rentals
Bounce Houses, Water Slides, Tables, Tents & More Delivered Across Southern California
Chino, CA 91710